FAQs
1. What is Radoba.us?
Radoba.us is an online store that offers a wide range of (Fragrance) to customers across the United States. We are committed to providing high-quality products and excellent customer service.
2. How do I place an order?
To place an order, simply browse our products, add the items you wish to purchase to your cart, and proceed to checkout. You can complete your purchase by providing your shipping details and payment information.
3. What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal and other secure payment gateways.
4. Do you offer international shipping?
Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the near future.
5. How can I track my order?
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
6. What is your return policy?
We offer a 30-day return policy for most items. To be eligible for a return, your item must be unused and in the same condition that you received it. For more details, please refer to our Return & Exchange Policy.
7. How do I contact customer support?
If you have any questions or need assistance, you can contact our customer support team by emailing us at info@radoba.us. We aim to respond to all inquiries within 24 hours.
8. Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions on our products. To stay updated, subscribe to our newsletter or follow us on social media.
9. How can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at info@radoba.us. Once an order has been processed or shipped, we may not be able to make changes, but we will do our best to assist you.
10. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately at support@radoba.us with your order number and photos of the item. We will arrange for a replacement or refund as necessary.
11. How do I create an account?
To create an account, click on the "Sign Up" or "Create Account" button on our website. Follow the instructions to enter your details and create a password. Having an account allows you to track orders, save shipping information, and receive special offers.
12. Is my personal information secure?
Yes, we take the security of your personal information very seriously. We use secure encryption technologies to protect your data during transmission and do not share your information with third parties without your consent. For more details, please read our Privacy Policy.
Feel free to add, remove, or modify these questions to better suit your store's offerings and policies.